Meet the Team

Dr. Kathryn S. Coups Smith


"A new smile can truly change a life. That's why I do what I do. I love seeing my patients leave more confident than they came in."

Dr. Coups Smith was born and raised in London, Ontario. She attended the University of Western Ontario completing two years of a general science degree before being accepted into the Faculty of Dentistry at UWO. Dr. Coups Smith graduated from Dentistry in 1994 and then accepted a one year hospital position as a dental intern. In 1995, she started her graduate training at the University of Toronto, Graduate Orthodontic Department, graduating in 1997. Upon graduation, she returned to London to practice with her father-in-law, Dr. Bryan R. W. Smith, a respected orthodontist who practiced in London as an orthodontist for close to 40 years. ​ Dr. Coups Smith initially taught at UWO in The Undergraduate Orthodontic Department (clinic and lectures), but switched to a clinical instructor at The Graduate Orthodontic Department, UWO. She presently runs the adult only clinic at The Graduate Orthodontic Department, UWO, focusing on the use of esthetic braces. ​ Dr. Coups Smith is married to her high school sweetheart and has two children who are heavily involved in dance, basketball, football, tennis and downhill skiing. Travelling and reading, walking and bike riding are passions for Dr. Coups Smith especially when at the family vacation property

Barb Heathcote

Dental Hygienist

Barb graduated Dental Assisting (1999) + Dental Hygiene (2003) from Fanshawe College. She has been working with Dr. Coups Smith since February 2000, in a number of roles - from Clinical Dental Assistant, to Treatment Coordinator, to Clinical Dental Hygienist. Outside of work, Barb enjoys spending time with her husband and 2 sons, and has been a runner for 10 years, completing 2 full marathons and several half marathons and many other road races.

Mercedes Schleen

Dental Hygienist

Mercedes is a newer addition to our office! She graduated Dental Assisting in 2010 from Fanshawe, and completed her Dental Hygiene 2012 from Fanshawe. She is outgoing and talkative, and has been fortunate to have grown up speaking English and Spanish, and gained fluency in French through an education at a French immersion school. Mercedes is a newlywed and both her and her husband love adventure and travel! Mercedes has a passion for helping in the community and giving back by dedicating time to help out at the London food bank or around the community with affiliated food drive programs. As a Dental professional, Mercedes very happy to be able to also help at DOCS London’s very own dental outreach community service. We provide free assessments, periodontal assessments and for those in need, alongside volunteer dentists who provide treatment.

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